Welcome to Choicex! We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose, protect information about you when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in the policy. If you do not agree, Please do not use our service.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, and shipping/billing addresses.
• Payment Information: Details required to process your payments securely by third party payment providers (such as credit/debit card information).
• Device Information: Data about your device, including IP address, browser type, and operating system.
• Order Information: Products purchased, order value, and payment history. Shipping details, and preferences.
• Usage Data: Information on how you interact with our website, such as pages viewed, time spent, and clicks.
• Marketing Preferences: Opt-ins for  emails, promotions and surveys.

2. How We Use Your Information

The information we collect helps us to:

• Process and fulfill your orders, including shipping and handling.
• Communicate with you about your orders, product updates, and promotions.
• Improve our website and services through analytics and personalized recommendations.
• Detect and prevent fraud or other illegal activities.
• Comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Companies that assist us with payment processing, shipping, customer service, and marketing.
• Legal Authorities: When required by law, or to protect the rights, property, or safety of Choicex, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.

4. Data Security

We take all reasonable steps to protect your data from unauthorized access, loss or misuse.

Data is encrypted using SSL technology.

Access to personal data is restricted to authorized personnel only.

However, no electronic system is 100% secure, If you suspect a data breach, Contact us immediately.

support@choicex.co.nz

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and gather data on usage. You can manage your cookie preferences in your browser settings, but please note that disabling cookies may impact site functionality.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies independently.

7. Your Rights under NZ privacy law

Under the privacy act 2020, you have the right to:

Access your data: Request a copy of your personal information.

Correct your data: Ask us to update or rectify incorrect details.

Withdraw consent: Opt out  of marketing communications.

Request deletion: In some cases, ask us to delete your data.

To exercise these rights, contact us at our customer service, our customer service team  will respond as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the date of the latest update will be reflected at the top.

International Data Transfers

If we process your data outside of NZ (Cloud storage providers),we ensure that is protected with equivalent privacy standards.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:

ChoiceX Support Team
Email: Support@choicex.co.nz.